Head of Retail Operations Luxury
This luxury retailer based in London are seeking a person to manage retail operations and retail projects and to drive performance.
Responsibilities will include:
Overseeing the retail operations team to achieve their best.
The development and implementation of strategies for the UK and International markets that will improve overall operations.
Drive the brand vision and establish store targets and budgets. Updating KPI’s.
Implementation of retail communications calendar.
Collaborating with HR for the training and development of staff and implementing training matrix.
Overseeing the effectiveness of stock management and working with the relevant internal departments.
Reviewing existing retail policies and procedures to determine necessary changes.
Establish and monitor direct reports’ staff performance and development goals.
Take responsibility for new projects from systems to store refurbishments and new openings.
As a Head of Retail Operations, you will need to have gained several years’ experience of managing multiple stores/concessions. It is important that your experience has been within the luxury apparel sector. This may have been with a small multiple boutique business or with a high-profile apparel Brand. Experience of managing projects is important. You may currently be a Regional Manager or a Head of Retail.